FAQs
How long does shipping take?
Our standard shipping typically takes 3-5 business days for domestic orders. Please note that shipping times may vary based on your location and any potential shipping delays.
How can i track my order?
You can track your order directly through our website by clicking HERE ( put our email link)
(Please note, that it may take 1-3 days for orders to be shipped out
Do you ship to my location/country?
Yes, We ship Worldwide! You can order no matter where you are. If you have any questions about shipping to your area, feel free to reach out to us!
How long does it take for my order to arrive?
On average, it'll take 6-12 days for orders to arrive, depending on your location.
Please allow 1-3 days for us to make your order and send it out.
(Note: It may take slightly longer than 1-3 days during certain holidays, as demand is higher
Why did I never receive a confirmation email?
Check your spam folder! If it's not there, it's possible you entered your email wrong. If you still can't seem to find it, please submit a contact form and we'll get it sorted out!
Can I change my address?
As long as your order hasn't been out shipped, we can change the shipping address. Please contact us as soon as possible.
How can I contact you?
We're here to help! You can reach our customer support team through the following channels:
- Email: heartsandkisses90@gmail.com
- Phone: +234 9035723801
For non-urgent inquiries, you can also use our Contact Form on the website. We strive to respond to all inquiries within 24 hours.